MSN error code 84cc0020 Contact list is unavalible.?

kataang500 - 2009-02-28 07:34:00 - MSN

I have looked around but for some reson the error code keeps changing. D: The error began yesterday when my comeputer had been formatted then fixed up again. I now can not use MSN. I have the latest version. I try clicking more info and none of the links take me anywhere. I have tried other peoples suggestions like deleting contacts. Nothing. I can't even get to the helpline thingie because it says the site is down or I am not logged in. But I am. D: Already tried that tori. Tried to talk to microsoft about the problem but says I can't. Right now I am pretty cheesed off. D:

Best Answer:

hi torii copied my answer as she always does with a lot of them¬¬ ★first try this ►This problem occurs when the Messenger contact store is corrupted. =►To delete the Messenger contact store, follow these steps. =►Note This procedure deletes all the contacts on the local computer. The contacts will then be downloaded from the server the next time that you sign in to Messenger. =►Windows Vista Show (unhide) hidden files and folders: Click Start, and then click My Computer. In the new window, click the Organize drop-down list, and then select the Folder and Search options check box. In the Folder options window, click the View tab. Make sure that the Show hidden files and folders check box is selected. Click Ok, and then close the window. Delete the contact store: Click Start, and then click Computer. Locate the following folder: C:\Users\Windows_log-on_name\Contacts\Messenger_e-mail_address Delete all the files that are in this folder. Locate and open the following folder: C:\Users\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts ►Delete all the folders that are in this folder, including the hidden folders. Close the window, and then try signing in to Windows Live Messenger. =►Windows XP Show (unhide) hidden files and folders: Click Start, and then point to My Computer. In the My Computer window, click Folder Options on the Tools menu. In the Folder Options window, click the View tab. Make sure that the Show hidden files and folders check box is selected. Click Ok, and then close the window. ►Delete the contact store: Click Start, and then click My Computer. Locate the following folder: C:\Documents and Settings\Windows_log-on_name\Contacts\Messenger_e-mail_address Delete all the files that are in this folder. Locate the following folder: C:\Documents and Settings\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts ►Delete all the folders, including the hidden folders, that are in this folder. Close the window, and then try signing in to Windows Live Messenger. ★If the previous steps do not resolve or apply to this problem, you will have to contact the Messenger technical support team for more help. The support team will ask you to provide some additional information. You can find this information in the Messenger connectivity log. To collect and submit this information, follow these steps: ►To exit Messenger, right-click the Messenger icon in the notification area on the right side of the task bar, and then click Exit. Delete the old Messenger connection log file: =►Windows Vista: Click Start, type %userprofile% in the Start Search box, and then press ENTER to open Windows Explorer. In Windows Explorer, double-click My Documents, and then double-click My Received Files. ►In the My Received Files folder, select the MsnMsgr.txt file, and then press DELETE on your keyboard. If connection logging in Messenger is not already enabled, you will not see the MsnMsgr.txt file. =►Windows XP: Click Start, and then click Run. Copy and then paste (or type) the following command in the Open box, and then press ENTER to open Windows Explorer: %userprofile% In Windows Explorer, double-click My Documents, and then double-click My Received Files. In the My Received Files folder, select the MsnMsgr.txt file, and then press DELETE on your keyboard. If connection logging in Messenger is not already enabled, you will not see the MsnMsgr.txt file. ►Turn on Messenger connection logging: Start Messenger but do not sign in. On the Tools menu, click Options. On the left navigation bar, click Connection. Click Advanced Settings. ►Under Connection Logging, click to select the Save a log of my server connections to help troubleshoot connection problems check box. Click OK. ►Sign in to Messenger again. The new connectivity log file, MSNMsgr.txt, will be created in the following folder: =►Windows XP: C:\Documents and Settings\Windows_log-on_name\Local Settings\Application Data\Microsoft\Messenger\MsnMsgr.txt Windows Vista: C:\Users\Windows log-on name\AppData\Local\Microsoft\Messenger\MsnMsgr.txt The Messenger technical support team can help you resolve any Messenger problems. To contact the Messenger technical support team so that they can respond with instructions and help, click the following link, and then complete the online form: https://support.live.com/default.aspx?productKey=wlmessengerct=eformts =►then try this close MSN than go to start control panel addremove programs ‘windows live essentials’(if using WLM 2009) ‘windows live messenger’(if using WLM 8.5) click on 'remove' and then on 'repair' wait til the wizard finishes sign in again =►if it does not work uninstall from the control panel Start control panel addremove programs 'windows essentials' ( if using WLM 2009) 'windows live messenger(if you use a previous version) remove =►if it doesn't work ► You have to use this program created by microsoft to remove WLM 9.0 beta3/WLM 2009 Windows Installer CleanUp Utility 1.0 http://support.microsoft.com/kb/290301/en-us once started search in the programs list for "(All Users) Windows Live Messenger [14.0.5027.0908]" mark it with a mouse click, then click on the 'remove' button' =►Windows live Messenger 2009 http://download.live.com/?sku=messenger ►windows live messenger 8.5 http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84efDisplayLang=en ►PLUS live 4.80 http://www.msgpluslive.net/download/ (don't support the sponsor) ★NOTE: if you are trying to install WLM 8.5 and having problems, using Windows Installer CleanUp Utility search and remove "(all User) Windows Live Beta (all programs) [14.0.5025.904]" =►if it doesn't work use "zapmessenger" A regular issue faced is the dreaded “Another version of the product is already installed”, “Your computer has a newer version of MSN Messenger than the one you are trying to install”, ““Your computer has a newer version of Windows Live Messenger than the one you are trying to install”, “The feature you are trying to use is on a network resource that is unavailable” and similar messages. http://messengergeek.spaces.live.com/blog/cns!E3785B1281BBDA1!1118.entry http://www.softpedia.com/progDownload/ZapMessenger-Download-115115.html Ƹ̵̡Ӝ̵̨̄Ʒ*`•. ï ђøρε ï ђεlρεḋ¸.•* Ƹ̵̡Ӝ̵̨̄Ʒ ☆ ::: (\(\ *: (=' :') :* •.. 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Answer:

εїз тσяι...xo - 2009-02-28 09:32:44

This problem occurs when the Messenger contact store is corrupted. ►►►To delete the Messenger contact store, follow these steps. ►Note This procedure deletes all the contacts on the local computer. The contacts will then be downloaded from the server the next time that you sign in to Messenger. ►►Windows Vista Show (unhide) hidden files and folders: Click Start, and then click My Computer. In the new window, click the Organize drop-down list, and then select the Folder and Search options check box. In the Folder options window, click the View tab. Make sure that the Show hidden files and folders check box is selected. Click Ok, and then close the window. Delete the contact store: Click Start, and then click Computer. Locate the following folder: C:\Users\Windows_log-on_name\Contacts\... Delete all the files that are in this folder. Locate and open the following folder: C:\Users\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts ►Delete all the folders that are in this folder, including the hidden folders. Close the window, and then try signing in to Windows Live Messenger. ►►Windows XP Show (unhide) hidden files and folders: Click Start, and then point to My Computer. In the My Computer window, click Folder Options on the Tools menu. In the Folder Options window, click the View tab. Make sure that the Show hidden files and folders check box is selected. Click Ok, and then close the window. ►Delete the contact store: Click Start, and then click My Computer. Locate the following folder: C:\Documents and Settings\Windows_log-on_name\Contacts\Me... Delete all the files that are in this folder. Locate the following folder: C:\Documents and Settings\Windows_log-on_name\Local Settings\Application Data\Microsoft\Windows Live Contacts ►Delete all the folders, including the hidden folders, that are in this folder. Close the window, and then try signing in to Windows Live Messenger. ►►If the previous steps do not resolve or apply to this problem, you will have to contact the Messenger technical support team for more help. The support team will ask you to provide some additional information. You can find this information in the Messenger connectivity log. To collect and submit this information, follow these steps: ►To exit Messenger, right-click the Messenger icon in the notification area on the right side of the task bar, and then click Exit. Delete the old Messenger connection log file: ►►Windows Vista: Click Start, type %userprofile% in the Start Search box, and then press ENTER to open Windows Explorer. In Windows Explorer, double-click My Documents, and then double-click My Received Files. ►In the My Received Files folder, select the MsnMsgr.txt file, and then press DELETE on your keyboard. If connection logging in Messenger is not already enabled, you will not see the MsnMsgr.txt file. ►►Windows XP: Click Start, and then click Run. Copy and then paste (or type) the following command in the Open box, and then press ENTER to open Windows Explorer: %userprofile% In Windows Explorer, double-click My Documents, and then double-click My Received Files. In the My Received Files folder, select the MsnMsgr.txt file, and then press DELETE on your keyboard. If connection logging in Messenger is not already enabled, you will not see the MsnMsgr.txt file. ►Turn on Messenger connection logging: Start Messenger but do not sign in. On the Tools menu, click Options. On the left navigation bar, click Connection. Click Advanced Settings. ►Under Connection Logging, click to select the Save a log of my server connections to help troubleshoot connection problems check box. Click OK. ►Sign in to Messenger again. The new connectivity log file, MSNMsgr.txt, will be created in the following folder: ►►Windows XP: C:\Documents and Settings\Windows_log-on_name\Local Settings\Application Data\Microsoft\Messenger\MsnMsgr.txt Windows Vista: C:\Users\Windows log-on name\AppData\Local\Microsoft\Messenger\M... The Messenger technical support team can help you resolve any Messenger problems. To contact the Messenger technical support team so that they can respond with instructions and help, click the following link, and then complete the online form: https://support.live.com/default.aspx?pr... xx

Ƹ̵̡Ӝ̵̨̄ƷคÿѕђคƸ̵̡Ӝ̵̨̄Ʒ™ - 2009-03-01 06:50:13